Meridian Defense Group
Text message
Missed call, recovered by text
Every unanswered call gets an instant text-back that starts the intake, before the caller dials the next firm.
Full AI operations
for law firms
Every channel your clients use, flowing into one central intake agent. Your firm gets control, compliance, and speed. Your clients get answered in seconds, any hour.
Phone system
Website chat
Text message
Instagram
Messenger
Google Search & LSA
Central intake agent
One agent. Every door. Your rules.
Conflict check
Booked on your calendar
Transcript to your CRM & inbox
After-hours operations
Live
| Lead | Matter | Channel | Time | Status |
|---|---|---|---|---|
| Dana W. | Slip and fall | Website | 8:12 PM | Booked ✓ |
| Luis O. | DUI | Missed call | 8:54 PM | Booked ✓ |
This is what your firm wakes up to. Watch one happen:
Every door covered
One agent. Every channel. Watch them run.
These aren't screenshots. Each conversation below is running live, the way it runs for your firm at 10pm.
riversideinjurylaw
Instagram DM
Instagram DMs, answered
Prospects who find you on social get a real intake conversation in the DMs, not a "we'll get back to you."
Harbor Family Law
Messenger
Messenger, worked like a channel
Facebook leads flow through the same qualification and safety screens as every other door.
Northgate Immigration Law
Website chat · bilingual
Your website, answering back
The widget on this page is the exact one your firm gets. Bilingual out of the box.
Speed, on every one of them
The firm that replies first usually signs the case. Every channel above answers while the inquiry is still warm.
1Captured
2Qualified
3Conflict-checked
4Booked
Control, on every one of them
Same disciplined path regardless of channel: minimal collection, conflict check first, urgent matters to a human. Your rules, enforced by design.
Try it yourself
You're the lead. See what they experience.
Pick a practice area and play the conversation. Watch for the AI disclosure up front, the conflict check, and what happens when a matter is urgent.
View as:
Tip: in Criminal Defense, answer "yes, right now" to the custody question and watch it route to a human.
9:47 PM5G
Riverside Injury Law
AI intake agent · demo
Control & compliance
Built around legal ethics, not retrofitted to them.
Speed without control is a liability in this profession. Every channel runs under the same ruleset. You saw it in the demos: the disclosure up front, the conversation that stops when counsel already exists, the urgent matters routed to a human.
Identifies itself as AI
Every conversation, on every channel, opens with a clear disclosure that the prospect is talking to an AI agent, not a lawyer or firm employee. Consistent with current bar guidance on AI communications.
Never gives legal advice
The agent gathers facts and books consultations. Legal questions are referred to your attorneys, every time. No merit opinions, no fee quotes, no deadline advice.
Asks less, on purpose
Prospective-client rules mean over-collection can create conflicts for your firm. The agent captures the minimum needed to check conflicts, route, and book. Then it stops.
Conflicts checked early
Adverse-party names are captured before deep case detail, and every prospective client is logged, so your conflict check has what it needs.
Messaging compliance handled
Carrier registration, consent capture, and opt-out handling are built into every deployment. Your firm's number, registered and compliant from day one.
You hold the controls
Your scripts, your qualification rules, your escalation paths, reviewed with you before anything goes live. Full data portability, always. It's your intake; we just run it.
Plays well with your stack
Able to connect with the tools your firm already runs.
Qualified, booked leads can flow straight into your case management or intake CRM through their open APIs, so your operation stays in one place.
Platform names and marks belong to their owners. Connections are built per deployment against each platform's public API.
The problem, measured
The intake gap is real, and it's costing signed cases.
40%
of calls to law firms go unanswered.
Clio Legal Trends Report, 202448%
of firms were unreachable by phone when researchers tried to contact them.
Clio Legal Trends Report, 202426%
of firms never responded to an inquiry at all.
Hennessey Digital study, 2025
Free · no obligation
The After-Hours Intake Audit
We contact your firm the way a real lead would: after hours, by phone, text, and web. Then we show you exactly what a potential client experiences. Most partners have never seen it. Few forget it.
Request your audit →- We test your intake after hours, as a real lead
- You get a written report of what we found
- A 20-minute walkthrough of the results
- No commitment. The findings are yours either way.
Straight answers
Questions partners actually ask.
Is this just a chatbot?
No. A chatbot is a widget on one page. This is an operations layer: one AI intake agent across your phone system, website, texts, Instagram, Messenger, and search leads, plus the qualification rules, conflict screening, compliance rails, and calendar behind it. The conversation is the visible part; the control is the product.
Does it answer our phones?
Live calls stay with your team. The agent covers everything around them: missed calls recovered by instant text-back, and every text, chat, and DM channel answered directly. The calls you miss stop becoming the cases you lose.
Do we need new software?
No. There's nothing to install and nothing for your staff to log into. Qualified, booked leads arrive by email with a full transcript, or flow into the case management system you already run.
What if a prospect needs a human?
Urgent matters like someone in custody, a safety issue, or a deadline days away are routed to your team immediately, not held in a chat loop. Try the Criminal Defense demo above and answer "yes, right now" to see it happen.
Will clients know it's AI?
Yes, by design. Every conversation discloses that it's an AI agent up front. That's what current bar guidance calls for, and prospects respond well to a fast, honest answer at 9pm. Far better than voicemail.
What's the commitment?
Month-to-month, cancel with 30 days' notice, effective at the end of the paid month. Your monthly re-decision is the deal: we re-earn the retainer every month or you stop paying.